Mochiville

Shipping Information

Please check our Shipping Policy for more information.

Refund & Cancellation Information

Please check our Refund Policy form more information.

Why is my order total amount different at checkout?

Our website offers the option to view prices in different currencies, however, the prices will be shown in Canadian Dollars (CAD) at checkout.

Do you ship to Germany? Are you registered with LUCID?

Yes, we ship to Germany. Mochiville is registered with LUCID (Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Central Agency Packaging Register – ZSVR)). We have a licence with our dual system partner, Reclay.

Due to VAT, please visit our Etsy Store for any orders to Germany. Thank you!

What is pin grade?

Pin grade refers to the quality of the pin. Please see our pin grading guide for more details.

Do You Wholesale?

Yes, we do! Find us on Faire for our wholesale catalogue and prices: https://faire.com/direct/mochiville

Frequently Asked Questions