Frequently Asked Questions

Please check our Shipping Policy for more information.

Please check our Refund Policy form more information.

Our website offers the option to view prices in different currencies, however, the prices will be shown in Canadian Dollars (CAD) at checkout.

Yes. We ship to Germany. Mochiville is registered with LUCID (Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Central Agency Packaging Register – ZSVR)). We have paid for a licence with our dual system partner, Reclay.