🚨 Due to VAT, UK & EU orders can only be fulfilled on Etsy. Thanks! For USA shipping updates, please see shipping policy 🚨

Refund policy

  • All merchandise sold is non-exchangeable and non-refundable.
  • Order cancellations are accepted within 1 hour of purchase.
  • Pre-Order cancellations are not accepted. Please purchase pre-order items only if you are willing to wait and know that you will not cancel. Cancellations of a pre-order will result in being blacklisted from our store (mochiville.com).